Privacy policy
Last updated: February 8, 2026
Drevelo operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide customers with a secure and reliable shopping experience. Drevelo is powered by Shopify, which enables us to provide and maintain the Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.
By using the Services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with our store:
Contact Information
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Name
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Billing and shipping address
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Phone number
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Email address
Payment Information
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Payment method
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Transaction details
(Payment data is processed securely by our payment providers and is not stored by us.)
Account Information
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Username
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Password
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Preferences
Order and Activity Information
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Items viewed or purchased
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Cart activity
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Purchase history
Communications
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Messages sent through customer support or email
Technical Information
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IP address
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Browser type
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Device and connection data
Usage Data
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Interaction with our website and pages visited
How We Collect Information
We collect information:
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Directly from you when you place an order or contact us
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Automatically through cookies and similar technologies
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From Shopify and service providers that help operate our store
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From marketing and analytics partners
How We Use Your Information
We use your information to:
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Process orders and payments
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Deliver products and manage shipping
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Provide customer support
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Improve our website and services
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Prevent fraud and maintain security
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Send order updates and service-related messages
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Provide marketing communications (only where permitted or with consent)
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies (including Shopify and advertising partners such as Meta or TikTok) to operate our store, analyze traffic, and provide personalized advertising.
You can control cookies through your browser settings.
How We Share Personal Information
We may share information with:
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Shopify (hosting and store infrastructure)
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Payment processors
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Shipping and fulfillment providers
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Analytics and marketing partners
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Service providers that operate our business
We may also disclose information if required by law or to protect our business rights.
Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations. Order and transaction data may be stored for up to 10 years where required for accounting and regulatory purposes.
International Data Transfers
Your information may be processed outside your country of residence. When required, we rely on approved legal safeguards such as Standard Contractual Clauses.
Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction
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Request deletion
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Restrict processing
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Withdraw consent
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Request data portability
To exercise these rights, contact us at:
Children's Information
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age in their jurisdiction.
Security
We implement appropriate safeguards to protect your information, although no system is completely secure.
Third-Party Links
Our store may contain links to external websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
Contact
Drevelo
Av. Ernesto Sarti, 13
38660 Costa Adeje
Santa Cruz de Tenerife
Spain
El. paštas: info@drevelo.com